Issue link: https://construction.trimble.com/en/resources/i/1520108
1 Using the Type and Problem Codes this way will provide the maintenance manager with data to establish reliability and maintenance effectiveness measures. The Types are established in Categories under Settings in B2W Maintain, and the Category is called Maintenance Request Type. Additionally, it is important to select the correct Request Classification Type associated with the Type as this drives certain metrics within B2W Maintain. The following picture shows the Types setup in B2W Maintain, along with the associated Request Classification Type: The Problem Codes are established in B2W Maintain Codes under Resources. The following picture shows the Problem Codes setup in B2W Maintain: 2 B2W Maintain Type and Problem Codes Problem Codes TYPE-WHAT IS REQUIRED Emergency/Down (Respond to a reported emergency down) • Normal wear and tear • Other than normal wear and tear • Theft and vandalism • Normal wear and tear • Other than normal wear and tear • Theft and vandalism • Fixed Scheduled Event • Fixed Scheduled Event • Special Requests • Special Requests Corrective/Predictive Maintenance (Respond to a repair before failure) Scheduled/Preventive Maintenance (Perform regular scheduled maintenance) Seasonal Maintenance (Perform seasonal maintenance) Up Fit Equipment (Bring a new or existing unit up to specification) Capitalized Repair/Rebuild (Work on a capitalized repair or rebuild) PROBLEM-WHY IT IS REQUIRED; THE REASON Problem Codes FIXED SCHEDULED EVENT [FSE] OTHER THAN NORMAL WEAR AND TEAR [OTN] NORMAL WEAR AND TEAR [NWT] SPECIAL REQUEST [SPR] THEFT AND VANDALISM [THV] CAPITALIZED REPAIR/REBUILD Planned CORRECTIVE/PREDICTIVE MAINTENANCE Planned SCHEDULED/PREVENTIVE MAINTENANCE Preventative SEASONAL MAINTENANCE Planned EMERGENCY/DOWN Unplanned UP FIT EQUIPMENT Planned