B2W Flipbooks

2 New Request: 1 Setting Up Maintenance Codes to Optimize Maintenance Processes This edition of the B2W Fleet Maintenance & Management Best Practices Series covers how establishing consistent coding of the type of work required and the reason the work is necessary can help an organization measure and improve the reliability and effectiveness of its maintenance efforts. Scope Maintenance codes are fundamental in providing valuable data that measures the effectiveness and efficiency of a maintenance organization. A CMMS (Computerized Maintenance Management System) offers different codes to help an organization measure performance and optimize maintenance processes. Two codes that are essential for measuring reliability and effectiveness are the Type of work to be performed and the Problem or reason the work needs to be done. This data provides important information to the maintenance manager to ensure proper cost-effective execution. The following recommended practice addresses the use of the Type and Problem Codes in B2W Maintain to provide necessary data to operate a best-in-class maintenance organization. Resources B2W Maintain collects the Type and Problem Codes at the time a Request is created. The requestor is responsible for accurately recording the Type and Problem Code. The maintenance manager should monitor these codes for accuracy and make changes as deemed necessary. It is important that these codes are accurate to ensure that metrics and reports are truthful. 1. Type is a code to identify the 'what' or the nature of the work that is expected to be performed. It is customizable by the user and established during implementation of the software system. This code is a required field selected by the requestor, and is editable by the maintenance manager or similar role if the original Type was incorrect. 2. Problem Code is a code to identify the reason 'why' the work is to be performed. The Problem Codes are customizable by the user and are established during implementation. This code is not a required field and is selectable by the requestor. This field is editable by the maintenance manager or similar role if the original Problem Code was incorrect. Methodology During implementation of the CMMS it is important to carefully consider how to successfully setup codes that will support a maintenance manager in his/her effort to run a reliable, effective shop. The following is the recommended practice for the use of Type and Problem Codes: Jennifer Angrisano has helped organizations improve maintenance practices in the heavy construction sector for more than 15 years. Before joining B2W Software as a business analyst, she was a total process management consultant. Previously, she led the conversion to a software based program for a heavy highway construction enterprise with a fleet of more than 300 pieces of equipment, turning a $1.3 million loss in the shop into a $200,000 gain in a single year.

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