B2W Flipbooks

2 3 Recommended Goals for Home Page Dashboard Metrics: Home Page Dashboard Results Type and Problem Codes can be reported a number of different ways in B2W Maintain. Filterable reports make it easy to look at this information for a unit, equipment type or equipment category. These codes also help the maintenance manager set goals to improve reliability and maintenance effectiveness. B2W Maintain contains key performance indicators on the home page and dashboard pages that relate directly to the Types and measure the reliability and maintenance effectiveness of the maintenance organization. The home page dashboard contains four key performance indicators that are a direct result of the Type selected on the Request. These are produced by the Request Classification Type associated with the Type. The top two are calculated by the number of work order items, while the bottom two are the number of labor hours reported for a work order item. The metric is displayed for the prior month. While this date is not changeable on the dashboard, the maintenance manager can go to the Maintenance Metric Report in Reports and change the date ranges, and even filter the metric to obtain different results. For example, setting a filter by a certain Equipment Category or Equipment Type. • % Emergency Maintenance Labor Hours: The recommended goal is below 10% of labor hours spent on emergency/unplanned maintenance. For % Emergency Maintenance Items, the goal can be similar. • % Planned, Preventive, Unplanned Labor Hours: The recommended goal is below 10% of labor hours spent on unplanned maintenance, approximately 60% of labor hours spent on preventive maintenance and 30%of labor hours spent on planned maintenance. For % Planned, Preventive, Unplanned Maintenance Items, the goal can be similar. % Planned, Preventive, Unplanned Maintenance Items % Planned, Preventive, Unplanned Maintenance Labor Hours Planned Preventive Unplanned 22% 67% 11% 78% 16% 6% % Emergency Maintenance Items % Emergency Maintenance Labor Hours 22% 78% 84% 16% Planned/Preventive maintenance Emergency maintenance (Unplanned)

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