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Scheduling & Dispatching: A Guide to the Benefits of Specialized Software

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Accurate Move Planning & Driver Notification There's a lot riding on how efficiently a heavy construction company moves its heavy equipment. A single, centralized schedule provides obvious advantages over trying to piece together information from whiteboards, spreadsheets, phone calls and electronic messages that are frequently out of date or incomplete. Armed with real-time information on where equipment is, where it will be needed and its repair status, schedulers and dispatchers can weigh all their options and deploy those assets in a way that supports project performance objectives in the field and optimizes the efficiency of their transport crews. The big challenge for transport crews using offline solutions is keeping up with the latest changes. A daily plan for pickups and drop-offs will almost always be revised – sometimes multiple times – during the day. When those changes come at the drivers by unstructured phone calls or electronic messages, it's easy to make mistakes – and mistakes like going to the wrong location or moving the wrong piece of equipment can be extremely expensive. A specialized scheduling solution can alert drivers by e-mail or text messages generated automatically within the software when changes are made. The standardized process and clear documentation eliminate errors and ambiguity. 10

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