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Scheduling & Dispatching: A Guide to the Benefits of Specialized Software

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11 Assisted Conflict Resolution Conflicts are inevitable in construction scheduling and dispatching. A crew ends up scheduled at two different places at the same time. Two superintendents request the same equipment for the same days. A dispatcher assigns a piece of equipment, unaware that the shop needs two more days for repairs. Often, these conflicts aren't recognized until they happen. Dispatchers then go into fire-drill mode, sorting through various forms and spreadsheets and making frantic phone calls in search of the best resolution. Specialized scheduling software provides two big advantages. "Smart" software will search in advance for instances when resources are unavailable, double assigned or being moved to the wrong place and then produce an organized list of these conflicts. The software will also suggest how to best resolve conflicts based on the overall schedule and availability. This doesn't replace human expertise, but it gives schedulers and dispatchers a valuable assist in redirecting assets in the most efficient and logical manner. • Looking ahead to identify potential conflicts • Producing an organized list of the conflicts • Suggesting resolution options SPECIALIZED SOFTWARE ASSISTS SCHEDULERS AND DISPATCHERS BY:

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