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IMPROVING
THE
CONSTRUCTION
PROGRESS
AND
PAYMENT
PROCESS
MOST VALUABLE WAYS TO IMPROVE
THE PROGRESS AND PAYMENT
Owners and contractors both have important roles and tasks in the
overall progress and payment workflow. Each was asked which steps
would most improve that workflow if it could be accelerated.
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Owners see the responsibility for improvement falling between
themselves and the contractors, with an almost even split
between those who believe that accelerating the submission of
progress payment requests by the contractors (73%) would be
valuable and those who find that accelerating their own payment
application approvals is important (72%).
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Contractors, on the other hand, see the owners as the party
most empowered to improve this process. Nearly all of them
select payment of the contractor by the owner (94%) as the top
step to accelerate to improve the overall process, and most also
agree that speeding up the approval of payment applications by
the owner is important. None of the steps under the control of the
contractor were selected as important to accelerate by even half
of the contractors surveyed.
The close agreement between owners and contractors about the
benefit of accelerating the approval of payment applications suggests
that this is a major pain point that the industry should address.
Challenges in the Process
Submission of Progress Payment Requests by Contractor
73%
46%
72%
82%
55%
42%
45%
94%
40%
33%
Approval of Payment Applications by Owner
Validation of Construction Progress by Contractor
Payment of Contractor by Owner
Payment by Contractors of Employees, Trades and Suppliers
Top Steps to Accelerate to Improve the Progress
and Payment Process
According to owners and contractors who are not satisfied with the progress and
payment process
© Dodge Data & Analytics w w w.construction.com Premier Par tner: e-Builder SmartMarket Brief: Connecting Owners and Contractors 11
Owners Contractors
