SCHEDULED VS. UNSCHEDULED HOURS
While less costly than emergencies, unscheduled
maintenance or repairs are still a big threat to
profitability. Using maintenance hours as the
measurement, construction companies should aim to
schedule and plan 80% of their work in advance.
Unplanned breakdowns are a triple threat. They prevent productivity,
cost far more than routine maintenance to correct, and often require
the added expense of replacement equipment. Some are inevitable,
but many can be avoided through preventive maintenance guided
by a Maintenance Management Program. When more than 10% of
maintenance hours go to unplanned emergency work, there's a major
opportunity for improvement.
10
%
EMERGENCY BREAKDOWN HOURS
Add up the total cost of maintenance and then make a simple division
between labor and materials. For companies optimizing the efficiency
of their maintenance team, the labor portion should be below 75%.
75
%
LABOR AND MATERIALS
Breakdowns and unplanned work drive up expensive overtime
hours for the maintenance staff. Efficient companies emphasizing
preventive maintenance should be able to keep overtime
below 11% of overall maintenance hours.
11
%
OVERTIME HOURS
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KPI'S: HOW DO YOU MEASURE UP?
There's no magic metric or one-size-fits-all answer to how much a
construction company should spend on maintenance. However, the
performance of industry leaders can give you a good indication of
whether you're firing on all cylinders or have room for improvement.
As you've already read, maintenance costs as a percentage
of revenue and preventive vs. reactive maintenance are good
benchmarks. Here are a few more.
TOTAL MAINTENANCE HOURS
80
%
% Planned (Scheduled) Hours
13
