11
REPORTS AND
ANALYSIS
Project and Document Controls
Delivering the right information between the field and office guarantees
project success. This data can include safety and inspection programs,
warranty information, specifications, plan sets, estimates/bids/budgets,
performance dashboards and project controls documentation (contracts,
submittals, RFIs, COs and WOs). Mobile technology can deliver this
information to the field whenever it is needed, resulting in better project
outcomes (increased profits and efficiencies, reduced risk and higher quality).
Implementation Best Practices
Some of the resistance to mobile technology adoption include…
• Generation gap. There is clearly a divide between the younger
and older generations when it comes to technology adoption,
with veteran field employees often more resistant to the change.
The key is to present tools with user-friendly mobile experiences – if
employees see the value new technology brings to their existing
roles, they are less likely to return to outdated processes.
• Technology acceptance in the field. This issue is well-aligned with
the generation gap, as many field employees use processes from
years and years ago, citing the logic, "If it isn't broken, then don't
fix it."
"Cultural resistance to
change, and the attitude,
'If it isn't broken don't fix it'
are barriers to adoption."
Eric Sellman,
M.A. Mortenson Co.
