HOW TO APPROACH
INTEGRATION?
Understanding pain points is one thing, but just how can a complex
contracting firm begin to approach data integration? That was the question
Smith had to answer for Dynamic Systems. Here are the first steps he took to
achieve buy-in and a smooth roll out:
» Held a meeting with all stakeholders in one room to determine where data
was being siloed and key pain points stakeholders were experiencing
» Produced a flow chart of data so all stakeholders could clearly see where
project hold-ups were happening and why
» Examined all systems to see which ones were producing data bottlenecks
and siloed data
» Once the company began to address these issues through data
integration, first with an updated ERP system, more and more employees
began to buy into data integration. When the company was finally ready to
move to full integration, Smith took the following practical steps to make
it as seamless as possible while still maintaining employee buy-in:
» Created how-to videos and instruction sheets for all data forms that
walked workers through the process
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